1. Processing Time:
Orders are processed within 1-3 business days after payment is received. We strive to ship orders as quickly as possible.
2. Shipping Methods:
We offer standard shipping via reputable carriers such as DTDC , ST, Franch Expres and The Professional Couriers. Shipping times may vary based on your location.
3. Shipping Rates:
Shipping costs are calculated based on the weight of your order and the destination. You can view the shipping charges before completing your purchase at the checkout page.
4. Order Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order by clicking on the provided tracking link.
5. Delivery Time:
Delivery times vary depending on your location and the shipping method selected. Estimated delivery times will be provided to you during the checkout process.
7. Delayed or Lost Shipments:
We are not responsible for delays in shipping or lost shipments caused by the shipping carrier. However, if your order is significantly delayed or lost, please contact us, and we will assist you in resolving the issue.
8. Shipping Address:
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses. If you need to update your shipping address, please contact us immediately after placing your order.
9. Returns Due to Shipping Issues:
If your order is returned to us due to incorrect address or delivery issues, we will contact you to arrange reshipment. Additional shipping charges may apply.
10. Contact Us:
If you have any questions or concerns about our shipping policy, please contact our customer support team at firstname.lastname@example.org.
Note: This shipping policy is subject to change without notice. Please review this page regularly for any updates.