We want you to be completely satisfied with your purchase from futech audios. If for any reason you are not satisfied, we are here to help. Please read our return policy guidelines below:
1.1. Eligibility: We accept returns for items within 30 days of the original purchase date.
1.2. Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
2. How to Initiate a Return:
2.1. Contact Us: Please email our customer support team at
2.2. Return Shipping: Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect. We recommend using a trackable shipping service to ensure your return is received.
3.1. Processing Time: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
3.2. Refund Method: If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider's policies.
4.1. Defective or Damaged Items: If you receive a defective or damaged item, please contact us immediately at
5. Contact Us:
If you have any questions about our return policy, please contact our customer support team at
Note: This return policy is subject to change without notice. Please review this page regularly for any updates.